Privacy Policy

Who we are

JTL Medical provides planned event first aid and on-site medical support, based in Coventry, United Kingdom. Our legal company details are published on this site once confirmed and approved. You can contact us at info@jtlmedical.co.uk.

Data-protection lead: to be confirmed. ICO registration number: to be confirmed.

Information we collect

• Event enquiry information: your name, organisation, contact details, billing address and the details of the event you are planning, including any supporting documents you choose to upload.
• Recruitment information: your name, contact details, home town or postcode area, role of interest, qualification details, experience, availability and your CV.
• General contact information: your name, contact details and your message.
• Technical information required to operate the website securely, such as basic server logs.

Information we do not want

Please do not send patient records or information that identifies a patient through this website. Our forms are not designed for clinical information, and we will delete any patient-identifiable information we receive in error.

Why we process your information

• To assess your event enquiry, ask follow-up questions and prepare a quotation — on the basis of steps taken at your request before entering a contract.
• To consider expressions of interest in joining our team — on the basis of our legitimate interest in recruiting suitable personnel and, where required, your consent.
• To answer general enquiries — on the basis of our legitimate interests.
• To meet legal, insurance and governance obligations — on the basis of legal obligation and legitimate interests.

Retention

Enquiry and recruitment information is retained only as long as necessary for the purpose it was collected, and for any period required for insurance, governance or legal reasons. Retention periods are documented internally and reviewed regularly.

Who can see your information

Access is limited to authorised JTL Medical administrators. Information is stored in a secure database with row-level access controls; uploaded documents are held in private storage. We use trusted service providers for hosting and storage, who process data on our instructions.

Your rights

You have the right to request access to your personal information, ask for it to be corrected or deleted, object to or restrict processing, and to request portability where applicable. To exercise these rights, email info@jtlmedical.co.uk. You can also complain to the Information Commissioner’s Office.

Cookies

Information about cookies used on this website is set out in our cookie policy. No analytics or measurement provider is loaded unless it is documented there and you have given your consent.

Changes

This policy will be updated as our services and legal registrations are confirmed. The current version always appears on this page.